取消政策

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. See our returns policy for more details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock and soon-to-be-available product not yet in inventory. We collect payment as normal at checkout, store your payment method, then fulfil your order at the time specified in our communication to you. If you wish to cancel your pre-order, please let us know as soon as possible.

If your order has been fulfilled/shipped, it cannot be cancelled while in transit. Please refer to our returns policy for more details on returns and refunds. 

You can always contact us for any questions at admin@paoloreflex.com.